Powering Global Logistics Excellence from China

Phone Number
+86 13316457825
Send us mail
[email protected]
Visit our location
Longgang, Shenzhen

FAQ

Our headquarters is in Shenzhen, with branch offices in Shantou, Foshan, Dongguan, and Yiwu.

Our current logistics routes include China to the United States, Canada, Mexico, the United Kingdom and EU countries.

We can deliver directly to Los Angeles, Oakland, Seattle, New York, Houston, Chicago, and Savannah.

Topda is our headquarters and Zcyt is a branch that specializes in providing logistics services for overseas customers.

Our self-operated warehouses are located in Oakland, Los Angeles, Houston, Mexico City, Toronto, New York, and Chicago.

Typically, you’ll need a commercial invoice, packing list, bill of lading, and any necessary customs documentation. Depending on the destination, you may also need certificates of origin or other specialized documents.

When choosing an international transportation method, you need to consider many factors, including the nature of the goods (such as size, weight, fragility), delivery time requirements, cost budget, and logistics facilities at the destination. Ocean transportation is suitable for large, non-urgent goods, with lower costs but longer time; air transportation is suitable for small, high-value, and urgent goods, with fast speed but higher costs; land and rail transportation are suitable for specific geographical areas or specific types of goods. Zcyt will give you a recommended solution.

It’s common for goods to be inspected or detained by customs during international shipping. The shipper needs to cooperate with customs by providing the necessary documents and information, such as invoices, packing lists, and certificates of origin. It’s also important to maintain close communication with your freight forwarder or logistics company to stay informed about the inspection progress and possible solutions. If the goods are detained due to non-compliance, the shipper may be responsible for any resulting legal liabilities and costs.

Shipping costs are typically calculated based on the weight, dimensions, and type of goods, as well as the origin and destination. Additional factors like fuel surcharges, customs fees, and insurance can also affect the cost.

FOB (Free on Board): The seller is responsible for the goods until they are loaded onto the shipping vessel. The buyer takes over responsibility once the goods are on board.

CIF (Cost, Insurance, and Freight): The seller is responsible for the goods, including insurance and freight costs, until they arrive at the destination port.

FCL (Full Container Load): You rent an entire container for your shipment. It’s cost-effective for large shipments and provides more control over the loading and unloading process.

LCL (Less than Container Load): Your shipment is combined with other shipments in a shared container. It’s more affordable for smaller shipments but can involve longer transit times due to consolidation and deconsolidation processes.

For LCL shipments, we do not have a minimum weight requirement. However, some special rates have weight thresholds, usually 100kg or 2CBM.

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